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Slack-Con-201 Questions Bank

Salesforce Certified Slack Consultant Questions and Answers

Question 21

You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client’s Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.

Unless modified from the default in the client’s Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

Options:

A.

The External workspace only

B.

All the workspaces housed within the Enterprise Grid

C.

The first workspace created in the Enterprise Grid

D.

The latest workspace created in the Enterprise Grid

Question 22

You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.

What should you tell them about the existing workspace URL?

Options:

A.

It will remain the same and take users to the workspace within the grid org.

B.

It will remain the same and take users back to the original workspace outside the grid org.

C.

It will remain the same but stops working.

D.

It will automatically be updated with a randomly generated new URL.

Question 23

You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.

Which two methods of delivery are best for your client’s learning experience?

Options:

A.

Videos

B.

Customer story

C.

Live training

D.

Documentation

E.

Leadership Ask Me Anything (AMA) Session

Question 24

Which discovery question will best help you understand your client’s security concerns and guidelines?

Options:

A.

Which internal teams collaborate most frequently in your current organization?

B.

Are there groups within the organization that need more restrictive permissions or access than a typical employee?

C.

What user support model does your organization use today to answer IT and Slack-related questions?

D.

Is there frequent external collaboration between your organization and external parties such as customers and vendors today?