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Pearson AP-211 New Attempt

Page: 6 / 9
Total 118 questions

Salesforce Accredited Agentforce Health Professional Questions and Answers

Question 21

Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?

Options:

A.

Provider Network Management permission set

B.

Health Cloud Foundation permission set

C.

Health Cloud Standard permission set

D.

Health Cloud Utilization Management permission set

Question 22

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information. Which group of people should a consultant work with to identify pain points and define project requirements?

Options:

A.

Personas: Contact Center agent | Stakeholders: Salesforce administrator, Integration architect ✔ (Correct Answer)

B.

Personas: General physician | Stakeholders: Salesforce administrator, Interrupting Cloud administrator

C.

Personas: Care coordinator | Stakeholders: Salesforce administrator, Developer

D.

Personas: Contact Center agent | Stakeholders: Developer, MuleSoft developer

Question 23

Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license. Which permission set license should a consultant assign in this scenario?

Options:

A.

Execute Health Scheduling

B.

Field Dispatch Scheduler

C.

Healthcare Visit Manager

D.

Manage Home Health

Question 24

A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts. Which three steps should the developer take to accomplish this?

Options:

A.

Change the child card state to show active.

B.

Create and activate a new child card.

C.

Clone the parent card.

D.

Create a DataRaptor to extract necessary data.

E.

Define session variables to control visibility of clinical data.

Page: 6 / 9
Total 118 questions