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CompTIA A+ Certification Exam: Core 2 Questions and Answers

Question 61

A customer is planning to recycle a computer. The customer wants to ensure any personal data on the computer is no longer recoverable, but the hardware must will still the be useable. Which of the following is the BEST method to dispose of the customer’s data?

Options:

OS reinstallation

TPM configuration

Low-level format

Drive incineration

Question 62

A user’s desktop will not run an accounting program. The program’s splash screen pops up, and then the software freezes. Which of the following actions should a technician take FIRST to help resolve the issue?

Options:

Uninstall, reinstall, and restart the application.

Reseat the memory.

Ensure the PC meets the minimum requirements.

Reset the PC display settings.

Question 63

A Chief Financial Officer (CFO) who is returning from vacation notices several emails from the Chief Executive Officer (CEO) requesting funds be transferred immediately. The CFO replies that the funds will be transferred, but the CEO responds that there was never a request for funds to be transferred. Which of the following MOST likely happened?

Options:

Shadow IT

Hijacking

Malware

Virus

Spear phishing

Question 64

Options:

user ran updates on a Windows computer recently. Since then, the external CD drive no longer reads discs. The user has connected the external drive to another computer that has not been updated and then successfully ran the discs. Which of the following should the user do to fix the issue?

Upgrade the drive.

Replace the discs.

Roll back the drivers.

D Reinstall the firmware.

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CompTIA A+ Certification Exam: Core 2 Questions and Answers

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