Isaca CISM Actual Questions

Comprehensive and Detailed Step-by-Step Explanation:

An effective information security program aims to manage risks to acceptable levels while supporting business objectives.

A. Risk is treated to an acceptable level: This is the BEST answer as it directly reflects the program’s success in mitigating risks within the organization’s tolerance levels.

B. The number of security incidents reported by staff has increased: An increase in reported incidents might indicate improved awareness but does not necessarily reflect overall effectiveness.

C. Key risk indicators (KRIs) are established: KRIs are important for monitoring risks but do not indicate whether risks are being effectively managed.

D. Policies are reviewed and approved by senior management: While essential, this action alone does not demonstrate the program's effectiveness.

The best automated control to resolve the issue of security incidents not being appropriately escalated by the help desk is to integrate incident response workflow into the help desk ticketing system. This will ensure that the help desk staff follow the predefined steps and procedures for handling and escalating security incidents, based on the severity, impact, and urgency of each incident. The incident response workflow will also provide clear guidance on who to notify, when to notify, and how to notify the relevant stakeholders and authorities. This will improve the efficiency, effectiveness, and consistency of the incident response process.

References = CISM Review Manual, 16th Edition, page 2901; A Practical Approach to Incident Management Escalation2

= The primary objective of performing a post-incident review is to identify the root cause of the incident, which is the underlying factor or condition that enabled or facilitated the occurrence of the incident. Identifying the root cause helps to understand the nature and origin of the incident, and to prevent or mitigate similar incidents in the future. A post-incident review also aims to evaluate the effectiveness and efficiency of the incident response process, identify lessons learned and best practices, and recommend improvements for the incident management policies, procedures, controls, and tools. However, these are secondary objectives that depend on the identification of the root cause as the first step.

Re-evaluating the impact of incidents is not the primary objective of performing a post-incident review, as it is already done during the incident response process. The impact of incidents is the extent and severity of the damage or harm caused by the incident to the organization’s assets, operations, reputation, or stakeholders. Re-evaluating the impact of incidents may be part of the post-incident review, but it is not the main goal.

Identifying vulnerabilities is not the primary objective of performing a post-incident review, as it is also done during the incident response process. Vulnerabilities are weaknesses or flaws in the system or network that can be exploited by attackers to compromise the confidentiality, integrity, or availability of the information or resources. Identifying vulnerabilities may be part of the post-incident review, but it is not the main goal.

Identifying control improvements is not the primary objective of performing a post-incident review, as it is a result of the root cause analysis. Controls are measures or mechanisms that are implemented to protect the system or network from threats, reduce risks, or ensure compliance with policies and standards. Identifying control improvements is an important outcome of the post-incident review, but it is not the main goal. References =

ISACA CISM: PRIMARY goal of a post-incident review should be to?

CISM Exam Overview - Vinsys

CISM Review Manual, Chapter 4, page 176

CISM Exam Content Outline | CISM Certification | ISACA, Domain 4, Task 4.3

Data backups are recoverable from an offsite location is the most important thing to verify when testing an incident response plan for recovery from a ransomware attack, as it ensures that the organization can restore its data and resume its operations without paying the ransom or losing critical information. Data backups should be performed regularly, stored securely, and tested for integrity and availability. (From CISM Review Manual 15th Edition)