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Helping Hand Questions for Salesforce-Associate

Salesforce Certified Associate Exam (SP23) Questions and Answers

Question 21

A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.

Where should the associate go to understand the differences between the data types?

Options:

A.

Salesforce Help

B.

Customer Support

C.

App Launch

Question 22

A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.

Which method is easiest to change these settings?

Options:

A.

Go to Settings -> Personal Information -> My Work Information

B.

Submit a case with Salesforce support

C.

Go to Setup -> Company Information -> Default Time Zone

Question 23

Where should field dependencies for an object be reviewed?

Options:

A.

Object Manager

B.

Profiles

C.

App Builder

Question 24

A Salesforce associate wants to locate a record within the custom object called Shipment’.

What is the most efficient way to find a record within this object?

Options:

A.

Global Search

B.

App Launcher

C.

Object Manager