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Protecting web servers from advanced threats like SQL injection, command injection, XSS attacks, and IIS exploits requires a solution capable of deep packet inspection, behavioral analysis, and inline prevention of zero-day attacks. The most effective solution here is Advanced Threat Prevention (ATP) combined with PAN-OS 11.x.

Why "Advanced Threat Prevention and PAN-OS 11.x" (Correct Answer B)?Advanced Threat Prevention (ATP) enhances traditional threat prevention by using inline deep learning models to detect and block advanced zero-day threats, including SQL injection, command injection, and XSS attacks. With PAN-OS 11.x, ATP extends its detection capabilities to detect unknown exploits without relying on signature-based methods. This functionality is critical for protecting web servers in scenarios where a dedicated WAF is unavailable.

ATP provides the following benefits:

Inline prevention of zero-day threats using deep learning models.

Real-time detection of attacks like SQL injection and XSS.

Enhanced protection for web server platforms like IIS.

Full integration with the Palo Alto Networks Next-Generation Firewall (NGFW).

Why not "Threat Prevention and PAN-OS 11.x" (Option A)?Threat Prevention relies primarily on signature-based detection for known threats. While it provides basic protection, it lacks the capability to block zero-day attacks using advanced methods like inline deep learning. For zero-day SQL injection and XSS attacks, Threat Prevention alone is insufficient.

Why not "Threat Prevention, Advanced URL Filtering, and PAN-OS 10.2 (and higher)" (Option C)?While this combination includes Advanced URL Filtering (useful for blocking malicious URLs associated with exploits), it still relies on Threat Prevention, which is signature-based. This combination does not provide the zero-day protection needed for advanced injection attacks or XSS vulnerabilities.

Why not "Advanced WildFire and PAN-OS 10.0 (and higher)" (Option D)?Advanced WildFire is focused on analyzing files and executables in a sandbox environment to identify malware. While it is excellent for identifying malware, it is not designed to provide inline prevention for web-based injection attacks or XSS exploits targeting web servers.

A perimeter firewall is traditionally deployed at the boundary of a network to protect it from external threats. It provides a variety of protections, including blocking unauthorized access, inspecting traffic flows, and safeguarding sensitive resources. Here is how the options apply:

Option A (Correct): Perimeter firewalls provide network layer protection by filtering and inspecting traffic entering or leaving the network at the outer edge. This is one of their primary roles.

Option B: Power utilization is not a functional or architectural aspect of a firewall and is irrelevant when describing the purpose of a perimeter firewall.

Option C: Securing east-west traffic is more aligned with data center firewalls, which monitor lateral (east-west) movement of traffic within a virtualized or segmented environment. A perimeter firewall focuses on north-south traffic instead.

Option D (Correct): A perimeter firewall primarily secures north-south traffic, which refers to traffic entering and leaving the network. It ensures that inbound and outbound traffic adheres to security policies.

Option E (Correct): Perimeter firewalls play a critical role in guarding against external attacks, such as DDoS attacks, malicious IP traffic, and other unauthorized access attempts.

When preparing for a customer meeting, it’s important to understand their specific challenges and align solutions accordingly. The notes suggest that the customer is facing difficulties securing their cloud apps and remote users, which are core areas addressed by Palo Alto Networks’ Zero Trust and SASE solutions. However, jumping directly into a pitch or product demonstration without validating the customer's specific challenges may fail to build trust or fully address their needs.

Option A: Leading with a pre-structured pitch about Zero Trust principles may not resonate with the customer if their challenges are not fully understood first. The team needs to gather insights into the customer's security pain points before presenting a solution.

Option B (Correct): Discovery questions are a critical step in the sales process, especially when addressing complex topics like Zero Trust. By designing targeted questions about the customer’s challenges with identity, devices, data, and access, the SE can identify specific pain points. These insights can then be used to tailor a Zero Trust strategy that directly addresses the customer’s concerns. This approach ensures the meeting is customer-focused and demonstrates that the SE understands their unique needs.

Option C: While a product demonstration of GlobalProtect, Prisma Access, and SaaS security is valuable, it should come after discovery. Presenting products prematurely may seem like a generic sales pitch and could fail to address the customer’s actual challenges.

Option D: Prisma SASE is an excellent solution for addressing cloud security and remote user challenges, but recommending it without first understanding the customer’s specific needs may undermine trust. This step should follow after discovery and validation of the customer’s pain points.

Examples of Discovery Questions:

What are your primary security challenges with remote users and cloud applications?

Are you currently able to enforce consistent security policies across your hybrid environment?

How do you handle identity verification and access control for remote users?

What level of visibility do you have into traffic to and from your cloud applications?

Advanced WildFire is Palo Alto Networks' cloud-based malware analysis and prevention solution. It determines whether files are malicious by executing them in a sandbox environment and observing their behavior. To address the customer's concern about the file categorization, the systems engineer must provide evidence of the file's behavior. Here’s the analysis of each option:

Option A: Review the threat logs for information to provide to the customer

Threat logs can provide a summary of events and verdicts for malicious files, but they do not include the detailed behavior analysis needed to convince the customer.

While reviewing the logs is helpful as a preliminary step, it does not provide the level of proof the customer needs.

This option is not sufficient on its own.

Option B: Use the WildFire Analysis Report in the log to show the customer the malicious actions the file took when it was detonated

WildFire generates an analysis report that includes details about the file's behavior during detonation in the sandbox, such as network activity, file modifications, process executions, and any indicators of compromise (IoCs).

This report provides concrete evidence to demonstrate why the file was flagged as malicious. It is the most accurate way to assure the customer that WildFire's decision was based on observed malicious actions.

This is the best option.

Option C: Open a TAG ticket for the customer and allow support engineers to determine the appropriate action

While opening a support ticket is a valid action for further analysis or appeal, it is not a direct way to assure the customer of the current WildFire verdict.

This option does not directly address the customer’s request for immediate proof.

This option is not ideal.

Option D: Do nothing because the customer will realize Advanced WildFire is right

This approach is dismissive of the customer's concerns and does not provide any evidence to support WildFire's decision.

This option is inappropriate.