220-1002 VCE Exam Download

CompTIA A+ Certification Exam: Core 2 Questions and Answers

Question 49

A user calls the help desk to report an issue accessing a new application on a Windows PC When the user tries to launch the application, an error message appears and then quietly disappears before the user can read it, Which of the following protocols would a technician MOST likely use to help diagnose this issue?

Options:

FTP

ROP

SNWP

SSH

Question 50

A user received a brand new mobile device about six months ago. The device is now running very slowly and is

hotter than normal, and certain applications crash when they are started.

Which of the following are the BEST options for troubleshooting this phone? (Choose two.)

Options:

Check for any applications that are running and stop them.

Check the device's battery and replace it.

Check the smartphone's screen and replace it.

Check the smartphone's charging cable to ensure it is working properly.

Check for any unnecessary applications and uninstall them.

Check for any OS updates and install them.

Question 51

Which of the following is a risk to computer equipment when the humidity is low?

Options:

Static discharge

Corrosion

Frequent brownouts

Increased dust

Question 52

A user opens a phishing email and types logon credentials into a fake banking website. The computer’s antivirus software then reports it has quarantined several temporary Internet files. A technician disconnects the computer from the network. Which of the following should the technician perform NEXT?

Options:

Have the user change the password.

Update the antivirus software and run scans.

Disable the user’s local computer account.

Quarantine the phishing email.

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CompTIA A+ Certification Exam: Core 2 Questions and Answers

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