Free and Premium PeopleCert MSP-Foundation Dumps Questions Answers

Comprehensive and Detailed Explanation From Exact Extract:

Programme governance in MSP is about aligning strategic intent with delivery excellence—selecting and executing the “right” programmes in the “right” way. It institutes the leadership, roles, structures, and decision-making protocols needed to ensure programmes support organizational strategy and achieve intended benefits. The MSP framework states its purpose succinctly:

Hence,Bdirectly captures the essence.

Comprehensive and Detailed Explanation From Exact Extract:

Knowledge in MSP includes both explicit and tacit forms. Tacit knowledge is typically unstructured and not easily articulated, and often only becomes explicit when deliberate effort is made to capture or document it.

MSP Foundation, 5th Edition describes:

“Tacit knowledge usually only becomes explicit when individuals invest effort in capturing and sharing it.”

Therefore, option C is correct.

Comprehensive and Detailed Explanation From Exact Extract:

The three lines of defence model in MSP ensures that risks and performance are managed effectively through independent layers of oversight. The Assurance Approach sets out how each of these lines of defence will monitor, report, and intervene when necessary.

The MSP Foundation, 5th Edition states:

“The assurance approach defines how the three lines of defence will be used in the programme and describes how assurance will be provided across all areas.”

Thus, option D is correct.

Comprehensive and Detailed Explanation From Exact Extract:

External factors include market dynamics, legal changes, or competitor behavior that may impact the programme. Changes in competitor behaviour are outside the organization and directly influence strategic priorities.

MSP Foundation, 5th Edition notes:

“Programmes must monitor external factors such as market competition, regulatory changes, and shifts in customer expectations.”

Hence, C is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The “Structure” theme defines how the programme is organized and delivered over tranches. When this theme applies the “Collaborate across boundaries” principle, it leads to better coordination and utilization of resources across teams and organizations.

MSP Foundation, 5th Edition notes:

“Collaborating across boundaries ensures resources are used effectively and efficiently by aligning the structure of delivery with responsibilities across the organization.”

Thus, A is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The purpose of the ‘Close the Programme’ process within MSP Transformational Flow is to confirm that all the programme’s outcomes and outputs have been delivered and accepted, and importantly, that the investing organization(s) have adopted the required changes. This adoption of new ways of working is critical to realizing the intended benefits of the programme. Closing the programme formally marks the transition fromdelivery to business as usual, ensuring that benefits can be sustained and maximized after the programme ends.

This aligns with the MSP Foundation, 5th Edition, which states in the Transformational Flow section (Closing the Programme Process):

“The programme closure ensures that the investing organization(s) have embedded the new ways of working and that benefits realization can continue beyond the programme’s life.”

Comprehensive and Detailed Explanation From Exact Extract:

The Governance Approach within the programme strategy outlines how the programme will be directed and managed. This includes roles, responsibilities, reporting lines, and the organizational structure required for effective governance.

MSP Foundation, 5th Edition states:

“The governance approach defines the programme’s organization structure, including roles and responsibilities, to support decision-making and control.”

Hence, option C is correct.

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Comprehensive and Detailed Explanation From Exact Extract:

The principle “realize measurable benefits” requires active tracking of benefits throughout the lifecycle and alignment with evolving business context. This includes periodically revisiting and validating benefits and the TOM.

MSP Foundation, 5th Edition states:

“Measurable benefits must be defined, tracked, and updated as new information emerges and circumstances evolve.”

Hence, D is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The purpose of the “Deliver the Capabilities” process is to manage and coordinate the delivery of outputs from projects and other work that collectively contribute to desired outcomes.

According to MSP Foundation, 5th Edition:

“This process is responsible for overseeing the delivery of the programme’s defined capabilities—how outcomes will be achieved through related delivery projects and enabling activities.”

Hence, A is the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

“Collaborate across boundaries” is about establishing effective governance and communication across organizational silos. It is essential when multiple departments or entities must work together.

MSP Foundation, 5th Edition explains:

“This principle supports the creation of effective governance and communication arrangements across organizational boundaries.”

Hence, B is the correct answer.

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The missing word is"benefits". Stakeholder engagement is fundamentally about building and managing relationships to achieve positive benefits for the programme and the organization. It involves exercising influence to align stakeholder interests and secure their support, which ultimately helps in realizing the programme’s intended benefits.

According to MSP Foundation, 5th Edition (Governance Themes – Stakeholder Engagement section):

“Stakeholder engagement is a way of exercising influence and achieving positive benefits through effective management of relationships.”

This highlights the importance of engagement in delivering value and sustaining support throughout the programme lifecycle.

Comprehensive and Detailed Explanation From Exact Extract:

The “Knowledge and learning approach” describes how the programme will promote a culture of learning by capturing, sharing, and reflecting on knowledge and experiences.

MSP Foundation, 5th Edition states:

“This approach defines how knowledge will be gathered, structured, and used to support reflection and continual improvement.”

Therefore, the correct answer is D.

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Comprehensive and Detailed Explanation From Exact Extract:

The “Design the Outcomes” process focuses on creating a vision and target operating model that describes how the outcomes and benefits will be achieved. It includes designing a coherent plan for delivering these outcomes through various projects and enabling activities.

MSP Foundation, 5th Edition states:

“Design the outcomes defines how the outcomes will be achieved and measured, and describes the delivery architecture, including the set of projects and other work that will deliver the capabilities.”

Thus, option D is correct.

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Comprehensive and Detailed Explanation From Exact Extract:

The ‘Check’ phase in the Plan Do Check Act cycle focuses on reviewing and validating the effectiveness of risk responses. It determines whether risks have been adequately managed or if additional measures are required. This phase ensures ongoing oversight and adjustment of risk management activities as needed.

According to MSP Foundation, 5th Edition (Governance Themes – Risk Management):

“The ‘Check’ phase involves monitoring and reviewing risk management activities to ensure that risks are being controlled effectively, and deciding if further actions are necessary.”

Comprehensive and Detailed Explanation From Exact Extract:

The principleCollaborate across boundariesemphasizes enabling effective governance across different organizations, teams, or departments. A key driver is embedding decision-making systems that bridge these organizational divisions, ensuring transparent, cross-boundary authority. As described in MSP:

“An MSP programme collaborates across boundaries: facilitating effective cross‑organizational governance.”

Thus,Dis the best option, focusing on governance that spans organizational boundaries.

Comprehensive and Detailed Explanation From Exact Extract:

The programme plan provides the integrated view of how the programme will achieve its outcomes, specifying roles (who), timelines (when), and approach (how).

MSP Foundation, 5th Edition defines:

“The programme plan sets out the schedule, resources, and governance to achieve delivery of capabilities and realization of benefits.”

Therefore, the correct answer is B.

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Comprehensive and Detailed Explanation From Exact Extract:

TheEvaluate new informationprocess aims to assemble fresh, relevant insights quickly and in formats suitable for decision-makers. According to Good‑e‑Learning summary:

It provides up‑to‑date, high‑quality information to support decision‑making

Objective2is also correct: presenting explicit knowledge appropriately to the board.Objectives 1 and 4 refer more to Design or Knowledge/Embed processes, not specifically Evaluate. Hence,B (2 and 3)is correct.

Comprehensive and Detailed Explanation From Exact Extract:

One of the common drivers for organizations to undertake programmes is the need to realign strategy, structure, or operations—this is often referred to as “organizational realignment.” Programmes support these changes by coordinating multiple related projects.

The MSP Foundation, 5th Edition highlights:

“Programmes of change are initiated to support strategic objectives, such as organizational realignment, regulatory compliance, or new market entry.”

Therefore, D is correct.

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The MSP principle‘Deploy Diverse Skills’refers to planning and utilizing the right mix of skills, internal and external, to deliver the programme capabilities effectively and at the best pace. This principle emphasizes the need to coordinate various specialist skills to ensure that capability delivery aligns with the achievement of outcomes and benefits.

From MSP Foundation, 5th Edition (Principles section):

“The principle of Deploy Diverse Skills means that programmes should plan and manage the delivery of capabilities in a way that draws on the appropriate skills at the right time, ensuring that outcomes and benefits are realized efficiently and effectively.”

This reflects a strategic approach to resource and skills management across the programme lifecycle.

Comprehensive and Detailed Explanation From Exact Extract:

The “Deal with ambiguity” principle recognizes the inherent uncertainty in programmes and the need for flexibility and resilience.

MSP Foundation, 5th Edition explains:

“This principle reflects that programmes operate in environments that are volatile, uncertain, complex, and ambiguous.”

Therefore, D is correct.

Comprehensive and Detailed Explanation From Exact Extract:

The Programme Brief is developed during the "Identify the Programme" process. It includes the initial estimates of costs, benefits, risks, and scope—effectively the "first draft" of the investment case.

MSP Foundation, 5th Edition explains:

“The programme brief includes the first-draft thinking on the scope, benefits, risks, and the costs of building and embedding the required capabilities.”

Thus, option A is correct.

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Comprehensive and Detailed Explanation From Exact Extract:

“Plan Progressive Delivery” involves breaking the programme into manageable tranches to deliver capabilities in a structured manner.

MSP Foundation, 5th Edition explains:

“This process defines the programme delivery structure, including tranches, and sets out how the programme will deliver capabilities to achieve desired outcomes.”

Thus, the correct answer is B.

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Comprehensive and Detailed Explanation From Exact Extract:

The term “risk appetite” refers to the level of risk an organization is prepared to accept in order to pursue objectives and deliver benefits. In MSP, this is critical to aligning programme governance and decision-making with organizational tolerance.

MSP Foundation, 5th Edition states:

“Risk appetite defines the level of risk that an organization is willing to accept in pursuit of its objectives.”

Hence, C is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The principle “Deal with ambiguity” acknowledges that uncertainty is an inherent part of transformational change. Managing ambiguity involves incorporating uncertainty into planning, especially within documents like the business case.

MSP Foundation, 5th Edition states:

“The programme must recognize and respond to ambiguity by planning for uncertainty and reflecting this in programme controls such as the business case, risk management, and decision-making.”

Therefore, option C is correct.

Comprehensive and Detailed Explanation From Exact Extract:

TheInformation Approachdocuments how information is managed across the programme, including classification, handling, storage, access, and privacy requirements. It defines data protection standards and privacy levels for various information types. Hence,Ais the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

The principle “Deal with ambiguity” is applied when decisions are made based on uncertain or incomplete information. Analyzing both best and worst-case scenarios helps manage risk and uncertainty.

Comprehensive and Detailed Explanation From Exact Extract:

The Internal Rate of Return (IRR) calculation relies on cash flow, which is influenced by revenues such as sales. Among the options,sales growthdirectly affects future cash inflows, which are core to the IRR metric. Other options—staff satisfaction, asset utilization, safety performance—don’t directly contribute to cash flow typically used in IRR calculations. Therefore,Dis correct.

Comprehensive and Detailed Explanation From Exact Extract:

Monitoring the external environment helps programmes adapt to changing circumstances, identify emerging risks, and make informed decisions promptly. This proactive approach supports the principle of "deal with ambiguity" and strategic alignment.

MSP Foundation, 5th Edition states:

“Monitoring external factors ensures that new risks, issues, and opportunities are identified early, supporting timely and informed decision-making.”

Therefore, C is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

In MSP, “lessons learned” refers to knowledge gained during the programme that has been successfully integrated into future ways of working. It is not just knowledge captured, but knowledge applied and embedded.

MSP Foundation, 5th Edition explains:

“A lesson learned is a new understanding that has been embedded into practice to improve future performance.”

Thus, B is correct.

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Comprehensive and Detailed Explanation From Exact Extract:

An “issue owner” is appointed for each issue to ensure it is analyzed, managed, and resolved in a timely and effective manner.

MSP Foundation, 5th Edition explains:

“Issue owners are accountable for managing and resolving the issues assigned to them.”

Thus, A is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

Risk prioritization involves assessing individual risks to determine their relative significance. The most basic criteria used for this purpose are the likelihood of the risk occurring and the potential impact if it does.

MSP Foundation, 5th Edition states:

“Prioritization is based, at a minimum, on an assessment of the likelihood of the risk occurring and the impact it would have.”

Hence, D is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The “Align with priorities” principle ensures that a programme remains aligned with evolving strategic goals. Programmes must remain flexible to respond to new or shifting business needs.

MSP Foundation, 5th Edition explains:

“A programme must remain aligned with organizational priorities and be flexible enough to adapt to changes in strategic direction.”

Therefore, B is the correct answer.

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Comprehensive and Detailed Explanation From Exact Extract:

The “Deliver the Capabilities” process oversees the delivery of outputs by projects and includes the monitoring and reporting of project progress.

MSP Foundation, 5th Edition states:

“Project reporting occurs as part of the deliver the capabilities process, to ensure that outputs are produced as planned and any deviations are managed.”

Therefore, the correct answer is B.

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Comprehensive and Detailed Explanation From Exact Extract:

The business case is not a one-time document but must be actively maintained and reviewed throughout the programme to confirm that continued investment is justified. A key test is whether the programme continues to provide value for money, as this underpins its strategic viability.

The MSP Foundation, 5th Edition states:

“The business case should be continuously reviewed throughout the life of the programme to ensure the continued viability of the programme and that it continues to offer value for money.”

Therefore, option A is correct.

Comprehensive and Detailed Explanation From Exact Extract:

“Accepting” a risk means taking no action to modify it, which may only be appropriate when the exposure is within the defined risk tolerance. If a risk exceeds tolerance, an active response (such as avoid, reduce, or transfer) is required.

MSP Foundation, 5th Edition explains:

“Acceptance is only appropriate when the risk is within the defined appetite and tolerance levels.”

Therefore, option A is correct—it would NOT be appropriate above tolerance threshold.

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