Isaca CGEIT Exam With Confidence Using Practice Dumps

The CIO’s first course of action should be to report the risk to executive management, as they are ultimately responsible for the strategic direction and risk appetite of the enterprise. Reporting the risk will help to ensure that executive management is aware of the potential impact and consequences of the change in business direction, and that they can make informed decisions about how to proceed. Reporting the risk will also help to establish a clear communication channel and a collaborative relationship between the IT function and the business function, which are essential for effective IT governance and risk management.

Recommending delaying the business change is not the first course of action, as it may not be feasible or desirable for the enterprise. The CIO should not interfere with the business objectives or priorities without first understanding the rationale and expectations of executive management. The CIO should also not assume that the risk is unacceptable or unmanageable without conducting a proper risk assessment and analysis.

Implementing IT changes to align with the plan is not the first course of action, as it may be premature or inappropriate for the IT function to act on the change in business direction without first consulting with executive management and other stakeholders. The CIO should not initiate or approve any IT changes without first understanding the scope, requirements, benefits, and risks of the change, and without following the established change management process and procedures.

Planning for the corresponding IT reorganization is not the first course of action, as it may be unnecessary or counterproductive for the IT function to restructure its resources, roles, and responsibilities without first communicating with executive management and other stakeholders. The CIO should not assume that the change in business direction will require a major IT reorganization without first evaluating the current and future state of the IT environment, and without considering the impact on the IT performance, efficiency, and effectiveness.

References := IT Risk Resources | ISACA, Risk Management Best Practices section. IT Risk Management Process & Frameworks - ProjectManager, How to Manage Risk in IT section. Complete Guide to IT Risk Management | CompTIA, How to Implement an Effective Risk Management Strategy section. IT Risk Management Best Practices | Risk Management Strategies, Continuous Evaluation section. 6 Best Practices in Cybersecurity Risk Management - Indusface, Communication of Risks section.

 Risk management is a crucial aspect of any cloud-based CRM system, as it involves identifying, assessing, and mitigating the potential risks that could affect the availability, performance, security, and compliance of the system. Before signing a contract for a new cloud-based CRM system, the CIO should ensure that the risk management responsibilities are clearly defined and allocated between the service provider and the customer, and that both parties accept and agree to them. This will help to avoid any confusion, conflict, or liability issues in case of any incidents or breaches that may occur in the future. Some of the risk management responsibilities that should be agreed upon and accepted are:

• The scope and frequency of risk assessments and audits
• The roles and responsibilities for risk monitoring and reporting
• The escalation and resolution procedures for risk issues
• The contingency and recovery plans for risk events
• The security and privacy policies and standards for data protection
• The service level agreements (SLAs) and key performance indicators (KPIs) for service quality and availability

References := Cloud-Based CRM: Best Practices for Implementation, The Best Contract Management Software, CRM Migration Best Practices: An Introductory Guide for HubSpot Agency Partners

Enterprise architecture (EA) is a discipline that defines and organizes the components, relationships, principles, and standards of an organization’s IT environment. EA can help to align IT with business strategy and objectives, optimize IT performance and value, and manage IT complexity and change12.

One of the benefits of EA is that it can help to address the concern of duplicate IT applications and services across an enterprise. EA can help to identify and eliminate the redundancies, inconsistencies, and inefficiencies in the IT landscape, by providing a holistic and integrated view of the current and future state of IT. EA can also help to rationalize and consolidate the IT applications and services, by establishing a common framework, taxonomy, and governance for IT decision making. EA can also help to improve the integration and interoperability of IT applications and services, by defining the interfaces, protocols, and standards for data exchange123.

Some examples of how EA can help to address the concern of duplicate IT applications and services are:

• EA can help to conduct an inventory and assessment of the existing IT applications and services, to determine their purpose, scope, functionality, quality, cost, and value. EA can also help to compare and contrast the IT applications and services across different business units, to identify the overlaps, gaps, or conflicts among them4.
• EA can help to define and prioritize the business needs and requirements for IT applications and services, to ensure that they support the business goals and processes. EA can also help to evaluate and select the best IT solutions for each business need, based on criteria such as feasibility, suitability, scalability, security, compliance, etc5.
• EA can help to design and implement a target IT architecture that eliminates or minimizes the duplicate IT applications and services, by using approaches such as application portfolio management (APM), service-oriented architecture (SOA), or cloud computing. EA can also help to plan and execute a migration strategy that ensures a smooth transition from the current to the target state .
• EA can help to monitor and control the IT applications and services, by using metrics, indicators, and reports to measure their performance, availability, reliability, quality, and value. EA can also help to review and update the IT applications and services regularly, by using feedback mechanisms and continuous improvement practices .

References:

What is Enterprise Architecture? Definition & Frameworks. Enterprise Architecture: Definition & Best Practices. How Enterprise Architecture Can Help You Eliminate Technical Debt. Application Inventory: Definition & Best Practices. Business Requirements: Definition & Best Practices. [Application Portfolio Management: Definition & Best Practices]. [Service-Oriented Architecture: Definition & Benefits]. [IT Performance Management: Definition & Best Practices]. [Continuous Improvement: Definition & Best Practices].