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Genesys GE0-803 Dumps

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Total 122 questions

Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

Question 1

The ability to record the caller's speech for application analysis is configured in an IVR Profile

within the EMPS and is referred to as __________.

Options:

A.

OA&M

B.

EMS Runtime

C.

Enable ASR Transcoding

D.

Enable ASR Logging

Question 2

The Voice Communication Server (VCS) processes __________ calls.

Options:

A.

VoIP

B.

IPCS

C.

Web-based GUI

D.

TDM

Question 3

MS SQL Server needs to be installed when which of the following features are deployed? (Select

all that apply.)

Options:

A.

ASR

B.

OBN

C.

Policy Manager

D.

EMS Reporting

Question 4

When using URL Scan, the location of .xml is __________.

Options:

A.

\CN\EMPS\Web\data

B.

\CN\openldap\data\genesys

C.

\CN\web\did_url_mappings\0200

D.

\CN_EMPS\Web\Applications\0200

Question 5

The default log level in VCS and/or IPCS is __________.

Options:

A.

Error

B.

Warning

C.

Debug

D.

Information

Question 6

EMPS is used to configure GVP 8.1.2 options and processes.

Options:

A.

True

B.

False

Question 7

How would you enable/disable anonymous access to the EMPS?

Options:

A.

Via IPCS or VCS

B.

Modify GVP.ini file

C.

Via Dialogic

D.

Via IIS settings

Question 8

The IP Call Manager is composed of SIP Session Manager, Database and __________.

Options:

A.

Resource Manager

B.

WatchDog

C.

Telephony Manager

D.

Softphone

Question 9

When you make a change to a parameter, such as PopGateway, Route1, Route Type - from

InBound to OutBound, what needs to happen for this change to go into effect?

Options:

A.

Restart WatchDog

B.

No need to restart anything. New parameter value goes into effect immediately

C.

Restart the EMPS

D.

Restart MRCP Server

Question 10

The Voice Application Reporter (VAR) requires __________.

Options:

A.

A client installed on the VCS

B.

An application to reside on the VAR Server

C.

A Microsoft SQL Server

D.

An abandoned threshold to be set up in the Application Profile in the EMPS

Question 11

When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if

OSR client runs on a separate host than the server. That value is set __________.

Options:

A.

Conditionally, as an Environment variable

B.

Manually, as an Environment variable

C.

Automatically, in Speechworks.cfg

D.

Manually, in Speechworks.cfg

Question 12

Role Based Access control in GVP 8.1.2 is available only through Genesys Administrator.

Options:

A.

True

B.

False

Question 13

In a single-tenant configuration, all IVR Profiles must be created under the default customer name

__________.

Options:

A.

GVPOwner

B.

Admin

C.

Genesys

D.

NSP

Question 14

Where is the default location of the DNIS Application Mapping Files?

Options:

A.

\CN\data

B.

\CN\web\dispenser\spd_data

C.

\CN\config

Question 15

When would you use the Import Server Instance CSV feature in EMPS?

Options:

A.

Never. This feature is not available through the EMPS

B.

Any time you want to make a change to any of the parameters in EMPS

C.

You want to start the Watchdog service

D.

When numerous changes are needed with servers or configuration of various components for

A server and in conjunction with Genesys Technical Support

Question 16

Please refer to the log message Xmlpage_NotFound. What should be done to ensure the next call to the same phone number will work?

Options:

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number through EMPS

Question 17

GVP 8 supports HTTP and HTTPS

Options:

A.

True

B.

False

Question 18

When your GVP deployment requirements include TDM, Speech Recognition, and Text to

Speech using MRCP, which of the following would need to be installed (and not necessarily in

this order)?

Options:

A.

GVP VCS and Dialogic Software

B.

GVP VCS only. No third party software required.

C.

GVP VCS, Dialogic Software, ASR, TTS and Media Gateway

D.

GVP VCS, Dialogic Software, ASR, TTS, and MRCP Server

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Total 122 questions