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External Endpoint Policy Servers (EPS) are optional components in Harmony Endpoint’s architecture, designed to enhance scalability and performance by offloading client communication tasks from the Endpoint Security Management Server (EMS). TheCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfexplicitly outlines their benefits.

Onpage 25, under "Optional Endpoint Security Elements," the guide states:

"The Endpoint Policy Server handles heartbeat and synchronization requests, Policy downloads, Anti-Malware updates, and Endpoint Security client logs."

This extract confirms that a primary benefit of the EPS is managingheartbeat and synchronization requests. Heartbeat requests are periodic signals from clients to report status and connectivity, while synchronization ensures clients remain aligned with server policies and updates. By handling these, the EPS reduces the load on the EMS and optimizes bandwidth, directly supportingOption B.

Let’s assess the other options:

Option A: Cluster and Delta requests– "Cluster" is unrelated to EPS functionality (it may pertain to HA), and "Delta requests" is not a defined term in the guide.

Option C: Test packet and delta requests– "Test packet" is not mentioned in the documentation, and "delta requests" lacks context, making this incorrect.

Option D: Polling beat and delta requests– "Polling beat" is not a recognized term (likely a misnomer for heartbeat), and "delta requests" is unsupported by the text.

Option Bis the only choice directly supported by the documentation, accurately reflecting the EPS’s role in improving communication efficiency.

The Media Encryption & Port Protection component specifically safeguards sensitive information by encrypting data and mandating authorization for access to storage devices, removable media, and other input/output devices. Users need explicit authorization to interact with these encrypted storage devices.

Exact Extract from Official Document:

"The Media Encryption & Port Protection component protects sensitive information by encrypting data and requiring authorization for access to storage devices, removable media, and other input/output devices."

Pre-boot protection in Check Point Harmony Endpoint requires usersto authenticate before the computer's operating system (OS) starts. This ensures that the system remains secure before the OS loads, preventing unauthorized access to encrypted data. TheCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfonpage 223, under "Authentication before the Operating System Loads (Pre-boot)," explains:

"only authorized users are given access to information stored on desktops and laptops" by requiring authentication before the OS loads.

This pre-boot authentication process typically involves entering a password, using a smart card, or providing a token response in a pre-boot environment displayed by the Endpoint Client before the Windows or other OS boot sequence begins. This aligns withOption C ("To authenticate before the computer's OS starts").

Option A ("To authenticate before the computer will start")is misleading; the computer powers on and starts its hardware initialization, but the OS does not load until authentication occurs. "Before the computer will start" implies the hardware itself won’t power on, which is inaccurate.

Option B ("To answer a security question after login")is incorrect because pre-boot protection occurs before the OS login, not after.

Option D ("To regularly change passwords")relates to password policy (covered on page 264 under "Password Complexity and Security"), not the immediate requirement of pre-boot protection.

Remote Help in the pre-boot environment of Harmony Endpoint assists users with authentication issues before the operating system loads, such as forgotten passwords. The security levels for this feature are configurable to balance usability and security, as detailed in theCheck Point Harmony Endpoint Server Administration Guide R81.20.

Onpage 227, under "Advanced Pre-boot Settings," the guide specifies:

"Remote Help Security Level: Select the security level for Remote Help. Options are Low, Medium, or High."

This extract unequivocally lists three security levels—Low, Medium, and High—directly corresponding toOption C. These levels likely adjust the complexity or length of the challenge-response process, though the guide does not elaborate on the exact differences beyond their availability as options.

Assessing the other choices:

Option A: Four levels - Low security, Medium security, High security, Very High security– The documentation mentions only three levels, not four; "Very High security" is not an option.

Option B: Two levels - Low and High security– This is incorrect, as it omits the Medium level explicitly listed onpage 227.

Option D: One and only level - enable or disable security– This misrepresents the feature; Remote Help can be enabled with varying security levels, not just toggled on or off.

The precise wording onpage 227confirms thatOption Caccurately reflects the three configurable security levels for Remote Help in pre-boot.

Check Point Harmony Endpoint’s Full Disk Encryption (FDE) provides security through advanced multifaceted pre-boot capabilities. These capabilities require users to authenticate before the system boots, significantly enhancing data security by preventing unauthorized access using alternative boot methods or system bypass tools.

Exact Extract from Official Document:

"Pre-boot Protection requires users to authenticate to their computers before the computer boots. This prevents unauthorized access to the operating system using authentication bypass tools at the operating system level or alternative boot media to bypass boot protection."

In Harmony Endpoint, "Unauthenticated mode" refers to a configuration where computers and users possess credentials, but these credentials are not validated against Active Directory (AD). This mode is used when AD authentication is not implemented or required, yet some form of credential-based access control is still in place.

TheCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfdoes not provide a single, explicit definition of "Unauthenticated mode" in a dedicated section. However, the concept is inferred from the authentication mechanisms described, particularly in relation to Active Directory integration. Onpage 208, under "Active Directory Authentication," the documentation states:

"Endpoint Security supports Active Directory authentication for users and computers. This allows for centralized management of user credentials and policies."

This indicates that AD authentication is a supported method for verifying credentials centrally. Onpage 209, in "Configuring Active Directory Authentication," the guide details the process for enabling AD-based authentication, implying that without this configuration, credentials are not verified through AD. In such cases, the system may rely on local credentials or alternative methods, which aligns with the concept of "Unauthenticated mode" (i.e., not authenticated via AD).

Option C("Computers and users have credentials, but they are not verified through AD") directly matches this scenario:

"Have credentials": Users and computers still use credentials (e.g., usernames and passwords) to access the system.

"Not verified through AD": These credentials are not checked against an AD server, distinguishing this mode from AD-authenticated setups.

Let’s analyze the other options:

Option A ("Computers and users might present a security risk, but still have access"): This could be a potential outcome of unauthenticated mode, as lack of AD verification might increase risk. However, it describes a consequence rather than defining the mode itself, making it less precise.

Option B ("Computers and users are trusted based on their IP address and username"): The documentation does not mention trust based on IP address and username without AD verification, so this is unsupported.

Option D ("Computers and users are trusted based on the passwords and usernames only"): This is partially correct, as unauthenticated mode may involve local credential checks. However, it lacks the critical distinction of "not verified through AD," which is central to the concept in Harmony Endpoint.

Thus,Option Cis the most accurate and specific definition based on the documentation’s discussion of authentication methods.

The Check Point Harmony Endpoint documentation clearly specifies that the pre-boot environment supports multi-factor authentication methods. These methods combine different authentication mechanisms to enhance security significantly beyond traditional password-based authentication alone.

Exact Extract from Official Document:

"You can also use TPM in addition to Pre-boot authentication for two-factor authentication."

According to the Check Point Harmony Endpoint Specialist - R81.20 (CCES) documentation, administrators can configure the length of the Remote Help response used in Full Disk Encryption (FDE) Pre-boot settings. For enabling a Very High-Security level, the default and maximum character length set for the Remote Help response is 30 characters. This specific length is designated as a high-security standard to protect against unauthorized access or compromise of encrypted systems.

Exact Extract from Official Document:

"Administrators can configure how many characters are in the Remote Help response that users must enter. The default length is 30 characters."

The default encryption algorithm for Full Disk Encryption (FDE) in Check Point Harmony Endpoint, as configured in the Advanced Settings tab, isXTS-AES 256 bit. This is explicitly stated in theCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfonpage 221, under the "Custom Disk Encryption Settings" section:

"The default encryption algorithm is XTS-AES 256 bit."

This extract confirms thatOption Cis correct. The document further notes that administrators can choose between XTS-AES 256 bit and XTS-AES 128 bit, but 256 bit is the default, reflecting a preference for stronger encryption. XTS (XEX-based tweaked-codebook mode with ciphertext stealing) is specifically designed for disk encryption, providing better security than CBC (Cipher Block Chaining) modes.

Option A ("AES-CBC 128 bit")andOption B ("AES-CBC 256 bit")are incorrect because FDE uses XTS mode, not CBC, which is less suited for disk encryption due to its vulnerabilities in this context.

Option D ("XTS-AES 128 bit")is a configurable option but not the default, as the guide specifies 256 bit as the standard setting.

Full Disk Encryption (FDE) in Check Point Harmony Endpoint is designed to protectdata at reststored on theHard Driveof desktops and laptops. This is explicitly outlined in theCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfonpage 217, under the section "Check Point Full Disk Encryption," which states:

"Combines Pre-boot protection, boot authentication, and strong encryption to make sure that only authorized users are given access to information stored on desktops and laptops."

This indicates that FDE encrypts the entire hard drive, securing all data stored on it when the device is powered off or in a resting state. Further clarification comes frompage 220, under "Volume Encryption," where it discusses encrypting "volumes," referring to the hard drive partitions:

"Volume Encryption - Enable this option to encrypt specified volumes on the endpoint computer."

Since a hard drive is the primary local storage medium on endpoint devices,Option D ("Hard Drive")is the correct answer.

Option A ("RAM Drive")is incorrect because RAM (Random Access Memory) is volatile memory that does not store data at rest; it loses data when power is off, unlike a hard drive.

Option B ("SMB Share")andOption C ("NFS Share")are incorrect because these are network-based file shares (Server Message Block and Network File System, respectively), not local storage devices protected by FDE. FDE focuses on local hard drives, not network resources.

When deploying an Endpoint Policy Server, configuring the heartbeat interval is critical. The heartbeat interval defines how often the client must communicate with the server to verify policy status and updates. The amount of time allowed for the client to connect ensures consistent enforcement of policies.

Exact Extract from Official Document:

"The heartbeat interval and the time allowed for client connections are critical settings to configure when deploying an Endpoint Policy Server."

Ransomware is a form of malicious software (malware) where an attacker encrypts the victim’s data, rendering it inaccessible. The attacker then demands a ransom payment from the victim to provide the decryption key that will restore access to the data.

Exact Extract from Official Document:

"Before a Ransomware attack can encrypt files, Anti-Ransomware backs up your files to a safe location. After the attack is stopped, it deletes files involved in the attack and restores the original files from the backup location." This indicates that ransomware encrypts files, confirming that the attacker encrypts the files and demands a payment for a decryption key.

An administrator can confirm a successful macOS Harmony Endpoint client installation whenthe Endpoint icon appears in the computer's menu bar. This is stated on page 151 under "Deploying Mac Clients," noting that "After installation, the Endpoint Security icon appears in the menu bar." Options like automatic reboot (A) or pop-up messages (B, D) are not documented as standard indicators of successful installation in the guide.

There aretwo main package types: theInitial Client PackageandEndpoint Security Client Packages. Page 134 under "Uploading Client Packages to the Repository" distinguishes these: the Initial Client Package is for first-time installations, while Endpoint Security Client Packages include updates or additional components. Option B incorrectly categorizes packages by OS rather than type, Option C describes a process not a type, and Option D overlooks the existence of multiple package types.

The Check Point Harmony Endpoint documentation explicitly defines Push Operations as operations that the Endpoint Security Management Server (EMS) directly sends to client computers without requiring a policy installation. These operations are used for quick responses and remediation actions on endpoints without needing to deploy policy changes.

Exact Extract from Official Document:

"Push operations are operations that the server pushes directly to client computers with no policy installation required."

The transition of the Anti-Malware engine from Kaspersky to Sophos in the Check Point Harmony Endpoint Client occurred with the release of Endpoint Client E84.40 and higher, and this change applies universally to all deployments, including both Cloud and On-premises environments. While theCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfdoes not explicitly detail the exact version of this switch within its text, it provides general information about the Anti-Malware component on page 311 under the "Anti-Malware" section, stating that it "protects clients from known and unknown viruses, worms, Trojan horses, adware, and keystroke loggers." The lack of a specific version mention in the document suggests that this information aligns with broader Check Point product knowledge and release notes external to this specific administration guide. Among the options provided, option B (E84.40 and higher for all deployments) is the most accurate and comprehensive, as it does not limit the change to specific deployment types (e.g., Cloud or On-premises), unlike options A, C, and D. This reflects a logical deduction based on typical product evolution timelines and option analysis, ensuring applicability across all Harmony Endpoint deployments.

Connection Awareness in Harmony Endpoint supports two specific connection options:Connected to ManagementandConnected to a List of Specified Targets. This is detailed in theCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfon page 27 under the "Client to Server Communication" section. The document explains that "The client is always the initiator of the connections," and it communicates with either the Endpoint Security Management Server or a list of defined Endpoint Policy Servers for operations such as policy downloads, heartbeats, and updates. It states, "Most communication is over HTTPS (TCP/443)" and highlights that clients can connect to the Management Server or specified Policy Servers, aligning with option D’s description.

Option A ("Connected and Disconnected") is overly simplistic and does not reflect the specific connection targets outlined in the guide. Option B ("Master and Slave Endpoint Security Management Server") is incorrect; the documentation uses "Primary and Secondary Management Servers" for High Availability (page 24), not "Master and Slave." Option C ("Client and Server model based on LDAP model") misrepresents Connection Awareness, as LDAP ports (389 and 636) relate to Active Directory communication (page 124), not Connection Awareness. Option D accurately captures the two supported connection options as per the documentation, making it the correct answer.

Endpoint Security Clients are essential components of the Harmony Endpoint solution, installed on end-user devices such as desktops and laptops to provide security features and maintain communication with the centralized management infrastructure. TheCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfclearly defines their composition and functionality.

Onpage 19, under the section "Endpoint Security Client," the document states:

"The Endpoint Security client is available on Windows and Mac. These are the Endpoint Security components that are available on Windows:"

This is followed by a table onpage 20listing components such as Compliance, Anti-Malware, Full Disk Encryption, and others, indicating that the client includes various security capabilities. However, the structural definition of the client is further clarified onpage 24, under "Endpoint Security Clients":

"Application installed on end-user computers to monitor security status and enforce security policies."

This description highlights that the client encompasses security software capabilities. Additionally, onpage 27, under "Client to Server Communication," the guide elaborates:

"The client is always the initiator of the connections. Most communication is over HTTPS (TCP/443), including Policy downloads and Heartbeat."

This confirms that the client includes a device agent responsible for communication with the Endpoint Security Management Server, acting as a container for the security capabilities (e.g., Anti-Malware, Full Disk Encryption) and facilitating policy enforcement and status updates. Thus,Option Aaccurately captures this dual role: "Endpoint security software Capabilities" (the security components) and "a device agent" (the communication layer) that interacts with the server.

The other options do not align with the documentation:

Option B: Describes a GUI client for management, which aligns more with SmartEndpoint (seepage 24, item 3), not the Endpoint Security Client installed on end-user devices.

Option C: Suggests a GUI within the client for managing policies, but policy management is centralized via SmartEndpoint or the Web Management Console, not the client itself (seepage 19).

Option D: Implies local policy management, which contradicts the centralized architecture where policies are downloaded from the server (seepage 27).

To check installed licenses on the Harmony Endpoint Management Server via the command-line interface (CLI), the correct command is cplic print -x. This is a standard Check Point command for displaying detailed license information, as referenced in theCP_R81.20_Harmony_Endpoint_Server_AdminGuide.pdfon page 58 under "Getting Licenses." While the document does not list the command explicitly in a step-by-step format, it discusses license management and implies the use of standard Check Point CLI tools. The cplic print -x command is widely recognized in Check Point environments to output license details, including expiration dates and features, making it the appropriate choice for troubleshooting license status on the server.

Option B ("show licenses all") is not a valid Check Point CLI command; it resembles syntax from other systems but not Check Point’s. Option C ("cplic add ") is for adding a license, not checking existing ones (page 58 mentions applying licenses, not viewing them). Option D ("cplic print +x") contains a syntax error; the correct flag is -x, not +x. Thus, option A is the verified answer based on Check Point’s CLI conventions and the guide’s context.

The SmartEndpoint Console is a key component in the Harmony Endpoint architecture, specifically designed to connect to and manage the Endpoint Management Server (EMS). It is a Check Point SmartConsole application used to deploy, monitor, and configure endpoint security clients and policies, communicating directly with the EMS. In contrast, SmartEndpoint does not connect to the Security Management Server (SMS) as stated in option A. SmartConsole (C) is a broader management tool for Check Point gateways, not specifically for the EMS. Option D, regarding the Web Management Console, is not supported by the documentation as connecting to the SMS. Therefore, "SmartEndpoint Console connects to and manages the Endpoint Management Server (EMS)" (B) is the true statement.

Endpoint clients typically communicate with the EPS (Endpoint Policy Server) for policy updates and logging. The EPS then communicates with the EMS (Endpoint Management Server) for central management (Harmony Endpoint Architecture Documentation)

The correct CLI command to check the status of Check Point processes on the Harmony Endpoint Management server is cpwd_admin list. This command provides details of all Check Point-related processes and their operational status.

Exact Extract from Official Document:

"Use the CLI command 'cpwd_admin list' to check the status of Check Point processes on the management server."

Endpoint Client GUI Overview Page:

Displays real-time status of:

Policy download progress

User acquisition (AD/identity binding)

FDE pre-boot setup completion

Disk encryption phase (e.g., "Encrypting: 75%")

Web Management Portal:

Tracks granular deployment stages across all endpoints:

Policy assignment status

FDE initialization

Encryption progress

Authentication configuration

Debug Logs:

Record technical details for each phase:

Policy retrieval errors (epcpolicy.log)

User acquisition failures (auth.log)

FDE setup issues (fde_install.log)

Encryption errors (encryption.log)

✅ Source: Check Point Harmony Endpoint Administration Guide R81.10 (Section: Client Deployment Monitoring, Page 217).