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Total 90 questions

Certificate of the Business Continuity Institute (CBCI) Questions and Answers

Question 1

Which of the following is a benefit of conducting an exercise?

Options:

A.

Confirmation of how well Business Continuity is incorporated into the tasks pertaining to the Business Continuity Management System (BCMS)

B.

Confirmation that personnel are familiar with their roles, and authority in response to an incident

C.

Increased understanding of the requirements set out in the Activities Business Impact Analysis (BIA)

D.

Validation of the Business Continuity Management System (BCMS) against standards, regulations and legislation

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Question 2

Which type of review provides an evaluation of the Business Continuity Management System (BCMS) outputs against the requirements or expectations to determine whether Business Continuity is incorporated into every task undertaken through the BCMS?

Options:

A.

Performance Appraisal

B.

Post-incident Review

C.

Quality Assurance (QA)

D.

External Audit

Question 3

In relation to a disruption to activities, the Minimum Business Continuity Objective (MBCO):

Options:

A.

Should be the Recovery Time Objective (RTO)

B.

Should be attained either at the same time, or after, the RTO

C.

Is the point identified in the risk assessment when risks have been successfully mitigated

D.

Is the point set by top management for mobilizing response teams

Question 4

It is important to measure Business Continuity culture because this:

Options:

A.

Can determine whether or not the organization needs to continue reviewing and making improvements to its Business Continuity Management System (BCMS)

B.

Indicates how well personnel are likely to engage with, and follow Business Continuity plans and procedures

C.

Indicates whether or not there is a need to validate and update operational plans

D.

Provides data that can be used when promoting the organization to potential new recruits

Question 5

When establishing a Business Continuity Management System (BCMS), engagement with stakeholders is important. Which of the following is NOT a reason for engaging with internal stakeholders?

Options:

A.

Existing policies and procedures may be relevant to the BCMS so early identification will reduce the risk for duplication of work

B.

Early collaboration with colleagues will engage them in the process and secure support for the ongoing development and implementation of the BCMS

C.

Engagement of stakeholders will reduce the potential for conflict at later stages of the programme

D.

Involving stakeholders will reduce the workload and responsibilities of the Business Continuity Professional as administrative activities can be delegated to other staff

Question 6

Which of the following statements about an Activity Business Impact Analysis (BIA) is correct?

Options:

A.

An Activity BIA ensures that all of the activities undertaken by an organization can continue as usual during a disruption and sets out a detailed plan to enable continuity

B.

An Activity BIA determines the resources required to deliver the organization's prioritized products and services

C.

An Activity BIA identifies risks to delivery activities and establishes strategies to either prevent risks arising or to mitigate their effects should they arise

D.

An Activity BIA identifies and prioritizes the activities that deliver the most urgent products and services and determines the resources and dependencies required to enable continuity

Question 7

Which of the following is a technique for collecting Business Impact Analysis (BIA) information?

Options:

A.

Workplace observation

B.

Workplace health and safety reviews

C.

Monthly budget reviews

D.

Questionnaires and surveys

Question 8

Strategies to resume business operations following a disruption are based on the outcomes of the:

Options:

A.

Negotiations with stakeholders regarding their minimum requirements in a disruption

B.

Governance structures established for the Business Continuity Management System (BCMS)

C.

Analysis of Maximum Tolerable Period of Disruption (MTPD) and Recovery Time Objectives (RTO)

D.

Collaborations generated by the organization's Business Continuity culture

Question 9

Which method of measuring culture requires periodic checks to determine the percentage of the organization's personnel currently covered by existing Business Continuity culture initiatives?

Options:

A.

Unstructured observation

B.

Culture index

C.

Behavioural consistency

D.

Business Continuity awareness

Question 10

Within the context of risk assessment, the identification of solutions is influenced by a variety of business relevant considerations, including:

Options:

A.

Delivering performance targets

B.

Timely production of quality assurance audit trails

C.

Compliance with regulatory requirements

D.

Ensuring that communication protocols are observed

Question 11

The organization's requirements for information and data resources should be considered as part of the Activity Business Impact Analysis (BIA). Which of the following is correct in relation to the Recovery Point Objective (RPO)?

Options:

A.

All data users and activities have the same requirements; so only limited consultation is required to determine the RPO

B.

The RPO should comply with data protection requirements

C.

The RPO is the point to which information must be restored to enable all priority activities to operate on resumption

D.

The RPO establishes the amount of time that IT services can be disrupted before the organization is impacted

Question 12

When carrying out the Business Impact Analysis (BIA) process, the Business Continuity professional should use a consistent approach to determine priorities of products, services, and activities. Which of the following is a method that could be used?

Options:

A.

A gap analysis

B.

A risk assessment matrix

C.

Pre-defined impact thresholds

D.

A standardized risk rating table

Question 13

An example of regularly planned ongoing maintenance of the Business Continuity Management System (BCMS) is:

Options:

A.

Performing a check of backup equipment at the alternate site on a monthly basis

B.

Taking corrective actions to revise the Business Continuity plan after an actual incident

C.

Examining with department heads the performance of their systems following near misses

D.

Making changes to the evacuation procedures after an emergency building evacuation demonstrates the procedures include unexpected risks

Question 14

When developing a system to measure Business Continuity culture, it is important to take into account:

Options:

A.

How to ensure that all personnel are required to respond to the process

B.

The aims of the activity and how the information will be collected and assessed

C.

The way that the outcomes will inform the design of Business Continuity solutions

D.

The need to present the outcomes in a positive way for top management and stakeholders

Question 15

The Process Business Impact Analysis (BIA):

Options:

A.

Is conducted prior to the Product and Services BIA

B.

Excludes processes that have been outsourced

C.

Identifies resource requirements and interdependencies

D.

Is optional and may be omitted

Question 16

Which of the following is a factor that should be taken into consideration when developing an exercise program?

Options:

A.

It requires a series of events and activities scheduled over a period of time

B.

It is necessary to carry out exercises only once as initial tests will provide all of the required information

C.

A single type of exercise should be used for all so that participants become familiar with the structure and approach of the exercise activities

D.

It is necessary to carry out exercises for only a sample of the plans and recovery teams in place

Question 17

In order to enable Business Continuity solutions, it is necessary to:

Options:

A.

Measure capabilities to deliver the solutions by carrying out a gap analysis

B.

Create guidance documents that detail response activities and procedures that specific teams need to follow

C.

Establish and implement a strategy to ensure that business objectives are aligned to the agreed solutions

D.

Carry out a review of the Business Continuity policy to ensure that it is updated with the detail of the agreed solutions

Question 18

The process that ensures that an organization's Business Continuity arrangements are up to date and ready to respond to incidents and their impacts despite changes to its structure or changes in its operational context is:

Options:

A.

Review

B.

Gap analysis

C.

Maintenance

D.

Internal audit

Question 19

Which of the following is a factor to be taken into consideration when developing and using risk assessments?

Options:

A.

Risk assessments will need to work undertaken during the Business Impact Analysis (BIA) to determine the products, services, and activities that need to be

B.

The time that has elapsed since the last assessment of risks in order to maintain its currency

C.

Risk assessments are primarily produced as information for regulators and auditors to provide evidence that the organization is monitoring and managing risks

D.

Risk assessments are based on estimations of the likelihood and consequences of a risk occurring

Question 20

Which type of exercise is always carried out in the normal operational environment, alternative premises, or command centres and is designed to include everyone that could be involved in the response if the incident were real?

Options:

A.

Simulation

B.

Discussion-based

C.

Scenario

D.

Live

Question 21

A breakdown of internal and external dependencies that may include priority suppliers is an outcome of:

Options:

A.

A Product and Services Business Impact Analysis (BIA)

B.

An Activity Business Impact Analysis (BIA)

C.

A risk assessment

D.

An initial assessment

Question 22

When coordinating a Business Continuity Management System (BCMS), a steering group should be established to oversee, advise and make recommendations as the BCMS is established. The steering group should comprise:

Options:

A.

Only Business Continuity professionals and any available administrative support

B.

Only top management

C.

Customers and suppliers that are familiar with the way the organization works and can make recommendations from an external perspective

D.

Multi-disciplinary experts who are familiar with the operation of the organization

Question 23

A shared understanding across the organization of the importance and relevance of the Business Continuity Management System (BCMS) and an understanding of how the BCMS will be used are outcomes of:

Options:

A.

Providing access to a risk assessment

B.

Defining the scope of the BCMS

C.

An effectively communicated Business Continuity policy

D.

Appointing a Business Continuity steering group

Question 24

Which of the following would be the most effective and motivating way to share information that is intended to influence personnel to embrace Business Continuity?

Options:

A.

Use language that is clear and easily accessible to all when producing documents, presentations or training materials

B.

Provide detailed explanations on all of the organization and set regular tests to ensure that personnel are taking sufficient interest

C.

Ensure that attendance at meetings is recorded and reflected in the staff performance appraisals

D.

Send all information via email or the intranet on the assumption that this will be everyone’s preferred, and most convenient, form of communication

Question 25

In relation to Solutions Design, a gap analysis is used to determine whether:

Options:

A.

The organization is performing at its optimum financial level

B.

Personnel are embracing Business Continuity sufficiently well to deliver Business Continuity requirements

C.

New strategies and solutions are in order to meet Business Continuity requirements

D.

The results of an external audit are justified in terms of internal evidence of Business Continuity achievements

Question 26

Which of the following is NOT a critical requirement for an effective response structure?

Options:

A.

A plan to communicate with internal and external interested parties

B.

The number and type of teams required by the organization

C.

A plan to exercise the escalation and response

D.

Guidance on when regulators should be notified and be included in the response

Question 27

In order to implement appropriate initiatives for influencing personnel to embrace Business Continuity and a Business Continuity culture, the Business Continuity professional should start by:

Options:

A.

Conducting a Business Impact Analysis (BIA) that can be shared with all personnel

B.

Carrying out a gap analysis to identify whether the Business Continuity resumption capabilities meet the Business Continuity needs

C.

Estimating the gap between the extent to which Business Continuity is currently embraced in the organization and the desired level at which Business Continuity should be embraced

D.

Implementing a communications strategy to share information about the gaps in the organization's current Business Continuity plans

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Total 90 questions