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Oracle 1z0-1038-22 Exam With Confidence Using Practice Dumps

Exam Code:
1z0-1038-22
Exam Name:
Oracle Service Center 2022 Implementation Professional
Certification:
Oracle Other Certification
Vendor:
Oracle
Questions:
97
Last Updated:
Jul 2, 2025
Exam Status:
Stable
Oracle 1z0-1038-22

1z0-1038-22: Oracle Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Oracle Service Center 2022 Implementation Professional Questions and Answers

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Question 1

A customer is using a service level agreement (SLA) to calculate resolution due dates automatically when an SLAinstance is added to an incident. What setup is required for resolution due calculations?

Options:

A.

Create a custom incident milestones report and add it to a custom incident workspace

B.

Add all the holidays observed by your organization.

C.

Define default response requirements.

D.

Use business rules to automatically calculate dates

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Question 2

Which two statements are true about a disposition?

Options:

A.

It can be made visible on the Customer Portal.

B.

It can be linked to products.

C.

It helps to identify the root cause of an incident.

D.

It can be set to a maximum depth of three in hierarchy levels.

E.

It can be linked to categories.

Question 3

Which three statements are true about add-ins?

Options:

A.

They are written in the C# .NET programming language with the templates provided by Oracle Service Cloud.

B.

They can be designed to create visualcomponents and not perform any integrations.

C.

They always run locally to access local data.

D.

They always run locally on the machines on which the desktop application runs.

E.

They are the visual areas of Oracle Service Cloud Agent Desktop.

F.

They canbe added to the Custom Portal area of Oracle Service Cloud.

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