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Microsoft MB-220 Exam With Confidence Using Practice Dumps

Exam Code:
MB-220
Exam Name:
Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Certification:
Dynamics 365 for Marketing Functional Consultant Associate
Vendor:
Microsoft
Questions:
248
Last Updated:
Jul 7, 2025
Exam Status:
Stable
Microsoft MB-220

MB-220: Dynamics 365 for Marketing Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Questions and Answers

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Question 1

Your marketing department has determined that they want to create a Customer Journey that will target marketing contacts that have visited your website in the past 12 months.

Which type of marketing segment should you create?

Options:

A.

Profile Segment

B.

Interaction Segment

C.

Landing Page Segment

D.

Customer Insight Segment

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Question 2

You are creating a new outbound promotional journey.

You want to target new contacts who submitted a form on the company's landing page to download a whitepaper.

Which two actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Select "Submitted a Form" as the audience source type filtered to the company's landing page in the outbound journey.

B.

Create a dynamic behavioral contact segment with the condition of having submitted the form on the company's landing page. Then, select this segment as the target audience in the outbound journey.

C.

Create a static marketing list with the condition of having submitted the form on the company's landing page. Then, select this segment as the target audience in the outbound journey.

D.

Select "Download Whitepaper Journey" as the target audience in the outbound journey.

Question 3

You currently have a dynamic marketing segment for anyone living in Singapore that is not based on a template. You need to update this segment to be anyone living in Singapore who has also opened an email this year.

What should be done to the marketing segment?

Options:

A.

Add a Behavior Block that queries emails opened this year.

B.

Add a Query Block that queries emails opened this year.

C.

Add a Segment Block that has a segment far emails opened.

D.

Change the template to Opened a Template.

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