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BBPSD CSFX Exam With Confidence Using Practice Dumps

Exam Code:
CSFX
Exam Name:
Customer Service
Certification:
Vendor:
Questions:
165
Last Updated:
Apr 30, 2025
Exam Status:
Stable
BBPSD CSFX

CSFX: BBPSD Other Certification Exam 2025 Study Guide Pdf and Test Engine

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Related BBPSD Exams

Customer Service Questions and Answers

Question 1

When dealing with Internal customers you must:

Options:

A.

Make sure you have dealt with external customers first.

B.

Apply the same level of service as external customers receive.

C.

Ensure that you obtain payment details.

D.

Check that they have authority to purchase.

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Question 2

Multitasking is:

Options:

A.

Doing things in sequence.

B.

Doing more than one task at a time.

C.

Only for people in busy jobs.

D.

Doing one task and the doing another.

Question 3

For organisations to improve their customer service they need to:

Options:

A.

Gather information when they first meet a customer.

B.

Gather information when a customer may not return.

C.

Gather information from regular customers.

D.

All of the above.